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Home / Terms and Condition

Terms and Condition

Welcome to Kim Foong Hardware & Timber Trading Sdn Bhd (809793-X)

Terms & Conditions

Welcome to Kim Foong web site online store. Terms and conditions stated below applies to all visitors and users of Kim Foong. By accessing or purchasing from our stores, website, or social media channels, you agree to comply with and be bound by the following terms and conditions.  


1. General

1.1 These Terms & Conditions (“Terms”) apply to all purchases made from Kim Foong Hardware, whether in-store (“walk-in”) or via our online platforms (including but not limited to our website, social media, and e-commerce marketplaces).

1.2 By making a purchase, you agree to be bound by these Terms.

1.3 We reserve the right to amend these Terms at any time without prior notice. Updated Terms will be posted on our official channels.


2. Products & Pricing

2.1 All product descriptions, specifications, and images are for reference purposes only. Actual product may differ due to manufacturing changes or screen display differences.

2.2 We strive to keep our stock information accurate, availability can be guaranteed by reaching out officially to us.

2.3 Prices may vary between online and in-store due to promotions, logistics costs, or platform fees.

2.4 All prices are exclusive of delivery/installation fees unless otherwise stated.  


3. Orders & Payments

3.1 Walk-in Sales : Full payment is required at the point of sale unless otherwise agreed in writing by a legal representative.

3.2 We accept various payment methods, including cash, bank transfer, credit/debit cards, and approved payment gateways.

3.3 In cases where payment is not confirmed, we reserve the right to cancel the order without notice.  


4. Product Warranty & Defects

4.1 Warranty (if provided) is covered by the product’s manufacturer or supplier. Terms vary by product category.

4.2 Customers must keep the original receipt/invoice to claim any warranty.

4.3 Warranty does not cover damage caused by misuse, improper installation, or normal wear and tear.  


5. Limitation of Liability

5.1. We are not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

5.2. Our total liability is limited to the amount paid for the product.  


Governing Law

These Terms & Conditions are governed by the laws of Malaysia. Any disputes will be handled in Malaysian tribunal courts and the decision will be mutually agreed.

About Kim Foong Group

Founded in 2004 with just two team members, Kim Foong Hardware Group has grown into one of the region’s leading hardware and building material suppliers. Today, we proudly serve over 10,000 contractors, builders, and businesses, delivering quality products and trusted service every day.

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Contact Us

Lot PT 33535, Jalan Permaisuri Mukim Cheras, Bandar Mahkota Cheras 43200 Cheras, Selangor

+60 11-2919 3018

admin@kimfoong.com

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